Blink Book Review: “Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism” by Sarah Wynn-Williams
For anyone who hates social media – and Facebook in particular – you’ll get a real satisfaction from reading this book and all the awfulness surrounding the people and international corporate shenanigans that went on in the company’s early years.
Sarah Wynn-Williams is a former Facebook employee who wrote this tell-all after she was fired from the company in 2016 after 16 years. Sarah was a key member of the international policy team that worked with other countries where Facebook operated or wanted to operate. She had a front-row seat (literally on private jets and inner circle conference rooms) to Mark Zuckerburg and his elite leadership circle.
Sarah’s idealism about Facebook’s potential to create good change by connecting people and interests with others prompted her laser focused attempts to get hired in 2010. A former UN diplomat who hails from New Zealand, Sarah believed her diplomatic skills could be applied for good at Facebook.
The book chronicles her path from idealistic early days to her disillusioned dismissal after she accused the company of turning a blind eye to chronic sexual harassment charges. I’m always a little leery of tell-all books by disgruntled former employees, and this one contains dozens of examples of the rampant disregard for the law, for human dignity of employees, for fiscal responsibility to shareholders and for keeping children safe online.
I feel certain there’s truth as the center of Sarah’s accusations, but I’ve just got to wonder how and why she kept such detailed notes about her experiences as they happened. In fact, the book release in March 2025 was thwarted by Facebook’s legal challenges to the veracity of her charges. And there are lots of online posts from lots of sources questioning her recollection of events.
I think most people have a love/hate relationship with Facebook and social media. While we may count on it to stay connected with people and informed about events and happenings, it can be a cesspool of negativity and misinformation.
All that said, I found this book easy to listen to (she has a lovely New Zealand accent) and I was fascinated by the corporate intrigue – to the point it reads more like a novel than a memoir sometimes.
Ironically, as I was finishing up the epilogue to the book, I was also working to arrange transport for a stray puppy we’re adopting from our niece in Mississippi. Thanks to Facebook and the connections in David’s hometown, we were able to get the puppy transported 400+ miles to her new home.
Sometimes it does take a Facebook village – warts and all!
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