The simple act of thank you
I recently sent out a blast email at work
that had several bad links in it (operator error on my part). The email had gone
to 146 people, and our tracking program told me 69 people had clicked on the
link. All 69 would have found that the link went nowhere.
Only one of those 69 people let me know about
the bad link. Fortunately, because of this one person, I could quickly fix my
snafu, resend the email and all was well.
Later in the
day I shot a quick email of thanks to the woman who had alerted me to the
problem. The next day I got a very nice note back from her saying she needed
that “atta boy” at the end of a rough day.
It’s that
circular world of the simple act of thank you. We all need it whether we know
it or not. It never gets old.
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