Friday, December 20, 2013

The simple act of thank you

I recently sent out a blast email at work that had several bad links in it (operator error on my part). The email had gone to 146 people, and our tracking program told me 69 people had clicked on the link. All 69 would have found that the link went nowhere.

Only one of those 69 people let me know about the bad link. Fortunately, because of this one person, I could quickly fix my snafu, resend the email and all was well.
Later in the day I shot a quick email of thanks to the woman who had alerted me to the problem. The next day I got a very nice note back from her saying she needed that “atta boy” at the end of a rough day.

It’s that circular world of the simple act of thank you. We all need it whether we know it or not. It never gets old.

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