Only one of those 69 people let me know about the bad link. Fortunately, because of this one person, I could quickly fix my snafu, resend the email and all was well.Later in the day I shot a quick email of thanks to the woman who had alerted me to the problem. The next day I got a very nice note back from her saying she needed that “atta boy” at the end of a rough day.
It’s that circular world of the simple act of thank you. We all need it whether we know it or not. It never gets old.